We support the following payment methods for depositing: Visa/Mastercard/Maestro Bank Transfer Trustly Paypal Paysafecard Muchbetter Skrill Neteller Citadel EcoPayz Interac Minimum Amount: €20 Please note that some payment methods may not be available in your country.
The Casino reserves the right to ask You for verification documents upon registration and / or prior to processing financial transaction. This includes, but is not limited to:
Proof of income (if applicable)
Copy of photographic identification documents, such as a Passport or Drivers License
Documents confirming residence such as a bank statement or utility bill no older than 6 months
Proof of ownership for any payment method used to deposit or withdraw funds (if applicable)
Failure to send in any requested documentation may result in your account being terminated.
The Casino reserves the right to run credit checks on all Cardholders with third party credit agencies on the basis of the information provided on registration.
It is the Cardholder’s responsibility to retain copies of transaction records and Website policies and rules. It is also the Cardholder’s responsibility to know the laws concerning online gambling in the country of domicile.
Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card. There may be charges incurred for withdrawals. Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit. Please note that any withdrawals may experience a slight delay due to our identity verification process.
Note: in accordance with regulations established by our Regulators, the Casino is required to verify a player’s identity upon single or cumulative transactions of €2,000 or more (or the equivalent value of the player’s chosen currency).
Updating or adding additional payment details may only be done by contacting Player Services.
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will liable for detailed game and play review and only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
Winnings are added in the selected currency for Your account to the cleared balance of Your account. Should you wish to withdraw some or all of Your balance You may select how much You wish to have paid back. The maximum withdrawal amount per 24-hour period is €10,000 or currency equivalent. If there are any concerns or queries regarding the collection of winnings, please email us directly.
In order to comply with Anti-Money Laundering obligations all withdrawals are screened to prevent money laundering or other types of fraudulent and/or criminal activity. During this period [Rolling 24 hours from initiating your withdrawal – No withdrawal processing over weekends] withdrawals will be held in a pending state, during which the balance is accessible to the players and can be reversed, thereafter it will go for processing. Until such time as it has been released for processing, the funds will be deemed to be part of the cash balance of the casino account. We reserve the following rights consistent with our duties as a Gaming Operator and in accordance with applicable law:
to withhold payment of your real money balance and to ask additional verification questions and/or for documents, such as, but not limited to, the source of any funds placed on deposit by you, proof of age documentation as well as any further evidence to verify your identity;
to return any non-wagered deposits or deposits balance to the originating deposit method or, where this is not possible, to a bank account held in your name with a description of the transaction as we deem fit;
to close or block your Player Account(s) indefinitely without providing you with reasons and to report you to the relevant authorities
Our withdrawal terms and conditions can be accessed on the following link: Withdrawal Terms
Alternate Dispute Resolution (ADR)
Should You not reach an agreement with us after completing our complaints process, you may refer the matter to one of our ADR providers
- Malta Gaming Authority
- Kahnawake Gaming commission (Canadian players)
If you are an existing N1 bet account holder please include your username/account number/alias, Name, Surname and contact information in all correspondence.